Unfortunately, we cannot guarantee the modification of an order. If your order has already been shipped, it will not be possible to make any changes. On the other hand, if you have not yet received a delivery confirmation email (which means that your order has not yet been shipped), write to us as soon as possible on our social networks, specifying the changes that you want to bring to your order.
Write to us as quickly as possible on our social networks so that we can make the change with the carrier. Be aware that this may cause delays in the delivery of your order.
We offer free shipping on purchases of $ 150 (before taxes). For any purchase under $ 150, delivery costs $ 15.
Yes. You can pick up your products at the salon any time during our opening hours. You only have to check "Collect" when selecting the delivery method.
We mainly ship orders with the following carriers: Purolator, Fedex and Canada Post. We reserve the right to choose the carrier based on the shipping address.
We send you a delivery confirmation email as soon as the delivery slip for your order is created. In this confirmation email, you will find the tracking number of your package with the carrier.
It depends on where you live. Orders are processed and shipped within 24 to 48 hours, Monday to Friday. So you usually receive your order within 2-4 business days. Delivery details will be provided in your confirmation email.
Yes. All of our orders are shipped in one shipment. If, however, we cannot ship your order immediately, for example if an item is missing, we will notify you by email.
On our site, you will find the "hair diagnosis" tab. This personalized quiz allows you to see the products we recommend for your hair type and hair needs.
We always strive to make sure our customers love our products, but if you're not happy with your purchase, we'll be happy to help. An exchange for an item of the same value or a refund is allowed. The return of the item (s) is at the customer's expense. We accept exchanges or refunds for a period of 15 days following purchase. The item must be returned in its original condition. Any damaged product will not be exchanged or refunded. An administration fee of $ 5.00 CDN for Canada will apply to any refund on items for sale at Les Coifferies d'Annie. Email us or write to us through our social media and we'll walk you through the process.
Yes. Both online and in the salon, the prices and promotions are the same.
We accept Visa payments, MasterCard, PayPal, ...
No. Our promotions cannot be combined. You can choose the promotion that interests you the most and enter this promo code in the space provided for this purpose during payment.
Unfortunately, we cannot guarantee the cancellation of an order. If your order has already been shipped, it will not be possible to cancel it and have a refund automatically. On the other hand, if you have not yet received a delivery confirmation email (which means that your order has not yet been shipped), write to us as soon as possible on our social networks, telling us that you want cancel your order.
Our salon is located at 718 rue Saint-Pierre, in Drummondville.
➩ Monday: 8 am-1pm
➩ Tuesday: 8 am-6pm
➩ Wednesday: 8 am-8pm
➩ Thursday: 8 am-8pm
➩ Friday: 8 am-6pm
➩ Saturday: Closed
➩ Sunday: Closed
You can come any time during our opening hours to pick up or purchase hair products. No need to make an appointment for this service. On the other hand, with regard to salon services, such as cuts, coloring, perms, etc., you must first make an appointment with our hairdressers, either by phone or by contacting us on our social networks.
You can make your appointment in several ways: in the salon, by phone or by writing to us on our social networks.
The prices for hair services vary depending on the type, length and thickness of your hair. If you want a rough estimate of the price, come see us in the salon. We offer free consultation at all times.
Yes. In accordance with public health recommendations, we have put in place devices to comply with physical distancing measures. The installation of plexiglass between the chairs and in front of the cash register as well as the regular disinfection of surfaces and tools prone to contagion help protect customers and employees.
You can contact us through our social networks! It will be our pleasure to help you and answer all your questions.